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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ERIC K

ERIC K

January 10, 2025

5  out of  5
rating by ERIC K
"Natasha has been very welcoming and friendly during our transition to her as our prior agent retired. We loved her introduction to herself but also to her beautiful family. We are blessed to have inherited her and look forward to our years ahead. Eric and Christie Kroll , Plumas co Ca."
We responded:
"Hi, Eric. I am thrilled to be your servicing Agent. Thank you, Eric and Christie, for being such great customers. I am lucky to have you! Sincerely, Natasha "
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Autumn Davidson

December 16, 2024

5  out of  5
rating by Autumn Davidson
"Professional and personal"
We responded:
"Hi, Autumn. Thank you so much for leaving us a stellar review!"
Profile photo of L A

L A

December 12, 2024

5  out of  5
rating by L A
"Antonia helped me get my insurance and explained different options and price points with me. Very nice and helpful thanks Antonia!"
We responded:
"Hi, L. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Maya Munstermann

Maya Munstermann

December 5, 2024

5  out of  5
rating by Maya Munstermann
"Zully the best! She took care of my requests and needs. Really great service."
We responded:
"Hi, Maya. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of George Wilson

George Wilson

December 3, 2024

5  out of  5
rating by George Wilson
"Good experience for many years"
We responded:
"Hi, George. Thanks for taking the time to share your positive experience. We truly appreciate it! We love having you as a customer and look forward to many more years. - Natasha Perez"
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Lou Zant

December 2, 2024

1  out of  5
rating by Lou Zant
"So far, she has never returned one phone call that I’ve made. I recently renewed my insurance and as usual, she never got back to me so another person helped me and all it did was raise my rates. The price of insurance is terrible right now."
We responded:
"Hi Lou, we try not to bother our customers with calls or make them feel like we are harassing them. I am always available to speak with customers when they need. You can also email me directly whenever a question or concern arises. If you would like to review your account please give me a call. (707)634-7414 "
Profile photo of Maria Hernandez

Maria Hernandez

November 25, 2024

5  out of  5
rating by Maria Hernandez
"Great customer service. Answered all our questions. I feel comfortable and happy with my decision."
We responded:
"Hi, Maria. We are thrilled to learn that you had a positive experience with us!"
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brandy donofrio

November 21, 2024

5  out of  5
rating by brandy donofrio
"Natasha and her team of capable women have all been very available, fast, responsive and thorough. Highly recommend. In our current reality of fighting to finally actually use the insurance policy we’ve paid into for a decade plus, they are true client advocates."
We responded:
"Hi, Brandy. Thank you so much for leaving us a stellar review!"
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loren brown

November 18, 2024

1  out of  5
rating by loren brown
"You are dropping all my home and earthquake insurance because I can't afford to replace my roof on my house.As of December 28.This how you treat a Viet Nam Navy veteran.Shame on you and your company."
Profile photo of Karen Jones

Karen Jones

November 8, 2024

5  out of  5
rating by Karen Jones
"Friendly, competent service that got me insured quick."
We responded:
"Hi, Karen. Thank you so much for leaving us a stellar review!"
Profile photo of Leta Laborde

Leta Laborde

November 5, 2024

5  out of  5
rating by Leta Laborde
"Cassandra Caja went Above and Beyond to help me with a new policy! Do check them out for a very profession and pleasant experience!"
We responded:
"Hi, Leta. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Sonya Falbo

Sonya Falbo

October 21, 2024

5  out of  5
rating by Sonya Falbo
"Cassandra was incredibly helpful. I needed insurance for a new vehicle and she helped me get signed up in under 20 minutes."
We responded:
"Hi, Sonya. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Joe Wollenweber

Joe Wollenweber

September 6, 2024

5  out of  5
rating by Joe Wollenweber
"I've been a State Farm customer for decades. They've always been good to me. Recently my long time agent in the City retired and closed his agency so I was transferred to Natasha Perez, State Farm Agent in Sebastopol. I was happy to be now dealing with someone in our community but had no idea how warm, service oriented and welcoming this agency would be. I've primarily dealt with Cassandra Ceja, a true gem regarding customer service. I always thought my old agent was good, but her quick responses and great communication have made dealing with them flawless. She also asked if I'd like to come in to the office, since they like to meet new customers. So I did, and the warm welcome continued. I got a chance to meet Natasha too, who also extended the same warmth, letting me know they were always available to help. She also gave me appreciation for being a long time State Farm Customer. I look forward to many years of this new relationship."
We responded:
"Hi, Joe. Thank you so much for leaving us a stellar review!"
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Carter Thurman

September 5, 2024

5  out of  5
rating by Carter Thurman
"Personable, so helpful, and knew what they were talking about! Quick to reply. Good rates. I recommend!"
We responded:
"Hi, Carter. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Sophia Dorvilus

Sophia Dorvilus

August 19, 2024

5  out of  5
rating by Sophia Dorvilus
"She had great curtesy and was friendly and respectful. She was able to provide me with great services"
We responded:
"Hi, Sophia. We appreciate the kind words and are glad we could provide you with a positive experience!"
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Shawn Burrell

August 12, 2024

5  out of  5
rating by Shawn Burrell
"A very pleasant experience!"
We responded:
"Hi, Shawn. Thanks for taking the time to share your positive experience. We truly appreciate it!"
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Russell Alexia

August 1, 2024

5  out of  5
rating by Russell Alexia
"Our personal agent is Antonia: Attentive, knowledgeable, responsive, efficient, clear speaking, pleasant attitude, and competitive pricing…a double trifecta…we’re very satisfied new clients.. One more thing...We were favorably impressed with the employee atmosphere in this office. It was soon evident there is a genuine supportive relationship amongst the 3 insurance agents present during our visit. I had some very specific corporate policy questions that elicited helpful perspective from Antonia’s co-workers. Anyone that has ever worked in ‘sales’ understands and appreciates the benefits of a non-stressful office environment."
We responded:
"Hi, Russell. We are thrilled to learn that you had a positive experience with us!"
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Reina Mora

July 31, 2024

5  out of  5
rating by Reina Mora
"Antonia is Truly the best. Very helpful and explains everything well. Efficient and reliable."
We responded:
"Hi, Reina. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Lindsey Sentz

Lindsey Sentz

July 9, 2024

5  out of  5
rating by Lindsey Sentz
"Can’t say enough about the ease of working with Zully with State Farm! Highly recommended her and Natasha Perez agency for working with me and guiding me with my insurance needs!"
We responded:
"Hi Lindsey, thank you for highlighting our General Manager Zully, she is awesome! We are all very excited to have you as our newest customer here at Natasha Perez's State Farm Agency. We look forward to, and will continue to, prioritize your needs. "
Profile photo of Jose andres Aguirre

Jose andres Aguirre

July 2, 2024

5  out of  5
rating by Jose andres Aguirre
"Good service Hood attitude Friendly"
We responded:
"Hi, Jose. Thanks for taking the time to share your positive experience. We truly appreciate it!"
Profile photo of TAYLOR LAMPSON

TAYLOR LAMPSON

June 26, 2024

5  out of  5
rating by TAYLOR LAMPSON
"Courteous and prompt response to my inquiry"
We responded:
"Hi, Taylor. We are thrilled to learn that you had a positive experience with us!"
Profile photo of Evelynn Ceja

Evelynn Ceja

June 25, 2024

5  out of  5
rating by Evelynn Ceja
"Great costumer service and always feeling listened to! My agent gave me a great plan/contract that worked best for me and my budget and explained things thoroughly, especially coming from a young adult."
Profile photo of Samantha Gutierrez-Marquez

Samantha Gutierrez-Marquez

February 29, 2024

5  out of  5
rating by Samantha Gutierrez-Marquez
"I want to thank Zully for her great customer service skills and her extreme kindness and patience as she was helping me with potential quotes and with understanding our new insurance policy! She was great and I’m so happy to be part of the State Farm family under the Natasha Perez agency."
We responded:
"Samantha! We are so happy to have you in our office. My team takes pride in helping our customers understand their coverage and make sure it fits each family's individual needs. Thank you for pointing that out in Zully. You made her day! "
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Joe Metro

January 16, 2024

5  out of  5
rating by Joe Metro
"Just had a great experience renewing our homeowners policy with Natasha. Very helpful and knowledgable."
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larry sark

December 3, 2023

5  out of  5
rating by larry sark
"Great assistance on new car insurance"
We responded:
"Thank you Larry for being a customer of mine. I appreciate you taking the time to understand your coverages. We are here to help in any way we can. "