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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Jones

Karen Jones

November 8, 2024

5  out of  5
rating by Karen Jones
"Friendly, competent service that got me insured quick."
We responded:
"Hi, Karen. Thank you so much for leaving us a stellar review!"
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Leta Laborde

November 5, 2024

5  out of  5
rating by Leta Laborde
"Cassandra Caja went Above and Beyond to help me with a new policy! Do check them out for a very profession and pleasant experience!"
We responded:
"Hi, Leta. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Sonya Falbo

Sonya Falbo

October 21, 2024

5  out of  5
rating by Sonya Falbo
"Cassandra was incredibly helpful. I needed insurance for a new vehicle and she helped me get signed up in under 20 minutes."
We responded:
"Hi, Sonya. We appreciate the kind words and are glad we could provide you with a positive experience!"
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Joe Wollenweber

September 6, 2024

5  out of  5
rating by Joe Wollenweber
"I've been a State Farm customer for decades. They've always been good to me. Recently my long time agent in the City retired and closed his agency so I was transferred to Natasha Perez, State Farm Agent in Sebastopol. I was happy to be now dealing with someone in our community but had no idea how warm, service oriented and welcoming this agency would be. I've primarily dealt with Cassandra Ceja, a true gem regarding customer service. I always thought my old agent was good, but her quick responses and great communication have made dealing with them flawless. She also asked if I'd like to come in to the office, since they like to meet new customers. So I did, and the warm welcome continued. I got a chance to meet Natasha too, who also extended the same warmth, letting me know they were always available to help. She also gave me appreciation for being a long time State Farm Customer. I look forward to many years of this new relationship."
We responded:
"Hi, Joe. Thank you so much for leaving us a stellar review!"
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Carter Thurman

September 5, 2024

5  out of  5
rating by Carter Thurman
"Personable, so helpful, and knew what they were talking about! Quick to reply. Good rates. I recommend!"
We responded:
"Hi, Carter. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Sophia Dorvilus

Sophia Dorvilus

August 19, 2024

5  out of  5
rating by Sophia Dorvilus
"She had great curtesy and was friendly and respectful. She was able to provide me with great services"
We responded:
"Hi, Sophia. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Shawn Burrell

Shawn Burrell

August 12, 2024

5  out of  5
rating by Shawn Burrell
"A very pleasant experience!"
We responded:
"Hi, Shawn. Thanks for taking the time to share your positive experience. We truly appreciate it!"
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Russell Alexia

August 1, 2024

5  out of  5
rating by Russell Alexia
"Our personal agent is Antonia: Attentive, knowledgeable, responsive, efficient, clear speaking, pleasant attitude, and competitive pricing…a double trifecta…we’re very satisfied new clients.. One more thing...We were favorably impressed with the employee atmosphere in this office. It was soon evident there is a genuine supportive relationship amongst the 3 insurance agents present during our visit. I had some very specific corporate policy questions that elicited helpful perspective from Antonia’s co-workers. Anyone that has ever worked in ‘sales’ understands and appreciates the benefits of a non-stressful office environment."
We responded:
"Hi, Russell. We are thrilled to learn that you had a positive experience with us!"
Profile photo of Reina Mora

Reina Mora

July 31, 2024

5  out of  5
rating by Reina Mora
"Antonia is Truly the best. Very helpful and explains everything well. Efficient and reliable."
We responded:
"Hi, Reina. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Lindsey Sentz

Lindsey Sentz

July 9, 2024

5  out of  5
rating by Lindsey Sentz
"Can’t say enough about the ease of working with Zully with State Farm! Highly recommended her and Natasha Perez agency for working with me and guiding me with my insurance needs!"
We responded:
"Hi Lindsey, thank you for highlighting our General Manager Zully, she is awesome! We are all very excited to have you as our newest customer here at Natasha Perez's State Farm Agency. We look forward to, and will continue to, prioritize your needs. "
Profile photo of Jose andres Aguirre

Jose andres Aguirre

July 2, 2024

5  out of  5
rating by Jose andres Aguirre
"Good service Hood attitude Friendly"
We responded:
"Hi, Jose. Thanks for taking the time to share your positive experience. We truly appreciate it!"
Profile photo of TAYLOR LAMPSON

TAYLOR LAMPSON

June 26, 2024

5  out of  5
rating by TAYLOR LAMPSON
"Courteous and prompt response to my inquiry"
We responded:
"Hi, Taylor. We are thrilled to learn that you had a positive experience with us!"
Profile photo of Evelynn Ceja

Evelynn Ceja

June 25, 2024

5  out of  5
rating by Evelynn Ceja
"Great costumer service and always feeling listened to! My agent gave me a great plan/contract that worked best for me and my budget and explained things thoroughly, especially coming from a young adult."
Profile photo of Samantha Gutierrez-Marquez

Samantha Gutierrez-Marquez

February 29, 2024

5  out of  5
rating by Samantha Gutierrez-Marquez
"I want to thank Zully for her great customer service skills and her extreme kindness and patience as she was helping me with potential quotes and with understanding our new insurance policy! She was great and I’m so happy to be part of the State Farm family under the Natasha Perez agency."
We responded:
"Samantha! We are so happy to have you in our office. My team takes pride in helping our customers understand their coverage and make sure it fits each family's individual needs. Thank you for pointing that out in Zully. You made her day! "
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Joe Metro

January 16, 2024

5  out of  5
rating by Joe Metro
"Just had a great experience renewing our homeowners policy with Natasha. Very helpful and knowledgable."
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larry sark

December 3, 2023

5  out of  5
rating by larry sark
"Great assistance on new car insurance"
We responded:
"Thank you Larry for being a customer of mine. I appreciate you taking the time to understand your coverages. We are here to help in any way we can. "
Profile photo of Joninoj Brownworb

Joninoj Brownworb

November 7, 2023

5  out of  5
rating by Joninoj Brownworb
"Ok. Let me start off by saying I was lost getting quotes for insurance was so time consuming. I found Natasha Perez farmers insurance. Cassandra has been amazing she is very efficient and gathered as much information to make things go as smooth and easy as possible. She sends my forgetful self bill reminders to my cell phone. Like you can't get better she is a win for this team. If I had a company I would want. Cassandra to be the one to run my company. Thank you for all you do."
We responded:
"Thank you Joni! We appreciate you so much. Yes, Cassandra is so great with customers. My team and I spend many hours perfecting our systems to help make insurance easy for our customers. Thank you for highlighting Cassandra, she has earned it!"
Profile photo of Carlos Garcia

Carlos Garcia

November 2, 2023

5  out of  5
rating by Carlos Garcia
"Zully Medina was quick and easy to Talk to, She answer every question I had. Super friendly. Thank you!"
We responded:
"Hi Carlos! Thank you for taking the time to review your coverages with us. That's what Team Natasha Perez loves most. Customers interested in taking the time to understand their coverages and what they pay for. I hope to continue helping more customer like you for many years to come. Thank you!"
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C S

October 23, 2023

5  out of  5
rating by C S
"I want to publicly thank and recognize Zully for her outstanding customer service at State Farm. She is quick to reply to my questions and provide car insurance quotes either by phone or by email, often within just a few minutes. I am grateful for her attention to detail and for her follow up. She is an asset to Natasha's team and I thank her for all of her help."
We responded:
"Thank you C S for taking the time to recognize Zully's hard work! She is most definitely an asset. Her care and attention to customers as well as the team she helps me train is valued here at the Agency. "
Profile photo of Verónica Montes de Oca Bazán

Verónica Montes de Oca Bazán

October 20, 2023

5  out of  5
rating by Verónica Montes de Oca Bazán
"Antonia was so patient with us and answered all the questions we had. She insisted for weeks even when I wasn’t returning the calls. It’s going to save us a lot of money thank you for not giving up on us."
We responded:
"Veronia, thank you for allowing Antonia to walk you through the daunting process of switching insurance companies. We appreciate you! "
Profile photo of Samantha Pullen

Samantha Pullen

October 16, 2023

5  out of  5
rating by Samantha Pullen
"Zuli was very helpful in finding me a great insurance policy"
We responded:
"Hi Samantha, my team and I make it a priority to provide the necessary coverage to our customers. Thank you for taking the time to review and make an informed decision on protecting your assets. "
Profile photo of Matt Thurston

Matt Thurston

October 5, 2023

5  out of  5
rating by Matt Thurston
"Zully was able to get me a policy within a couple of hours! Easy, informative, and straightforward. I highly recommend using this office."
We responded:
"Hi Matt! Thank you for emailing me. So glad we were able to get you the policy you needed. "
Profile photo of Eve Wilkin

Eve Wilkin

September 22, 2023

5  out of  5
rating by Eve Wilkin
"I’ve had the chance to work with Zully for my auto insurance. She was very nice, she helped me to understand the coverages and even helped me to get my life covered with a life insurance policy! I highly recommend Natasha Perez office :)"
We responded:
"Thank you Eve for allowing my team to provide you with car insurance and life insurance. We love having you as a customer. "
Profile photo of Aylin

Aylin

August 31, 2023

5  out of  5
rating by Aylin
"i LOVE Natasha’s StateFarm office! GREAT service and her team is the absolute best. 🤗"
We responded:
"Thank you Aylin, we love our local customers just like you. Team Perez and I look forward to helping with all your future insurance needs!"
Profile photo of Renee Vogel

Renee Vogel

August 23, 2023

5  out of  5
rating by Renee Vogel
"My family switched all our insurance needs to Natasha a couple years ago, and we couldn’t be happier. We have been with StateFarm for over 20 years, and can’t say without a doubt that Natasha and her staff are definitely the most knowledgeable and attentive. It’s very comfortable, knowing we are in good hands."
We responded:
"Thank you Renee! Team Perez appreciates you and your family. We are happy to serve our community and are lucky to have customers like you. "